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Freshservice for MSP Support Guide: IT Asset Management
Get started with Assets
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Different Types of Assets/Configuration Items in Freshservice
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Adding Depreciation to assets in Freshservice
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Adding a New Asset/Configuration Item to Your Service Desk
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Importing Assets
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Viewing Information About Configurations Items in Freshservice
Discovery Agent
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Installing Discovery Agent [Windows]
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Installing Discovery Agent [Win] in a Domain [using GPO]
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Freshservice Discovery Agent
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Installing Discovery Agent [Win] in a Workgroup [using PsExec]
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Installing Discovery Agent [Mac]
Discovery Probe
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Downloading and installing the Discovery Probe
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How to integrate SCCM with your Freshservice account
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Configuring the Discovery Probe
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SNMP Device Discovery
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Managing scanned assets and scan errors
Freshservice Cloud Discovery
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Freshservice Cloud Discovery - Azure Cloud
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Freshservice Cloud Management - AWS Integration
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Freshservice Cloud Discovery - VMware Vcenter
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Introduction to Freshservice Cloud Management
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Get started with Freshservice Cloud Management
SaaS management
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What is SaaS Management?
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Discovering your SaaS Applications
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Classifying, Managing and Creating Licenses for your SaaS Applications
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Tracking insights for SaaS Applications
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Taking Insight-driven Actions on SaaS Applications