Popular articles
-
Creating a Freshservice account for your organization
-
For when you need more information to solve user issues
-
How to answer tickets from your service desk
-
Setting up assets and approval processes for users to choose from
-
For when different user groups have different needs and issues
-
Because users can help themselves only when they find help
-
Make sure no user sees anything irrelevant to them
-
Automate the most common user ailment ever
-
Integration manuals with other useful applications
-
For when your agents could do with some motivation
Popular topics
-
Microsoft Teams Integration & More O365 Integrations
Posted by Rogelio Calderon, over 2 years ago
Last Reply by Mohana Sidhaarth.V.N, 11 days ago -
Ability to Customize Ticket Source List Items
Posted by Roman Paylian, over 4 years ago
Last Reply by Jim Smith, 29 days ago -
Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, 5 months ago
Last Reply by Shad Rahman, 1 day ago -
Tabular view for Tickets
Posted by Sundararajan Srinivasan Murapakkam, 4 months ago
Last Reply by Sundararajan Srinivasan Murapakkam, about 19 hours ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, 3 months ago
Last Reply by Jake Carden, 4 days ago -
Dynamic Sections for Service Catalog items configuration
Posted by Sundararajan Srinivasan Murapakkam, 5 months ago
Last Reply by Brie.taylor, 2 days ago -
CMDB Warranty Pull
Posted by Glenn Kurcon, over 4 years ago
Last Reply by Mohana Sidhaarth.V.N, 11 days ago -
Custom sources for tickets
Posted by Naganandhini Ramasubramaniyan, 3 months ago
Last Reply by AE IT-Management, 9 days ago -
Out of office for agents
Posted by Laurence Hendy, almost 3 years ago
Last Reply by Suzanne Addison, 16 days ago
