Popular articles
-
Creating a Freshservice account for your organization
-
For when you need more information to solve user issues
-
How to answer tickets from your service desk
-
Setting up assets and approval processes for users to choose from
-
For when different user groups have different needs and issues
-
Because users can help themselves only when they find help
-
Make sure no user sees anything irrelevant to them
-
Automate the most common user ailment ever
-
Integration manuals with other useful applications
-
For when your agents could do with some motivation
Popular topics
-
Ability to Customize Ticket Source List Items
Posted by Roman Paylian, about 4 years ago
Last Reply by Sameer Shafi, 5 days ago -
Solutions templates
Posted by Mitchell Gibbs, over 3 years ago
Last Reply by wim verhalle, 3 days ago -
Analytics
Posted by Deepika Rajendran Selvaraj, 12 months ago
Last Reply by Estebanformosopunk, 10 days ago -
Ability to execute multiple Dispatch'r rules
Posted by David Zarnitzky, almost 4 years ago
Last Reply by Félix Paradis, 5 days ago -
Customisable Agent Dashboard
Posted by Rishul Raj Aggarwal, 2 months ago
Last Reply by Rishul Raj Aggarwal, about 4 hours ago -
Gantt Chart for Projects
Posted by Sudipta Chowdhury, 5 months ago
Last Reply by John Leland, 3 days ago -
Time tracking mandatory option
Posted by Jessica Schnell, over 4 years ago
Last Reply by Justin Fox, 10 days ago -
Dynamic Dropdown Lists
Posted by Shahzad Syed, about 3 years ago
Last Reply by Shahzad Syed, 3 days ago -
Scheduled Data Exports
Posted by Deepika Rajendran Selvaraj, 8 months ago
Last Reply by Rene Sliepen, 3 days ago
