Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Alert Management
Posted by Joseph Samuel Jayanth, about 1 year ago
Last Reply by Patrick Van Rinsvelt 26 days ago -
Purchase Order Management
Posted by Naganandhini R, 5 months ago
Last Reply by ARMITAGE, Steve (CROYDON HEALTH SERVICES NHS TRUST) 9 days ago -
Employee Onboarding Enhancements
Posted by Deepika Selvaraj Rajendran Selvaraj, 7 months ago
Last Reply by Deepika Selvaraj Rajendran Selvaraj 14 days ago -
Split a new ticket into two or more
Posted by Roman Paylian, almost 4 years ago
Last Reply by Eric Kincl 3 days ago -
Support for Shared Assets
Posted by Mohana Sidhaarth V N, almost 2 years ago
Last Reply by Marcus | Swedbyte 13 days ago -
Airwatch Integration
Posted by Mohana Sidhaarth V N, about 1 year ago
Last Reply by Dawid Brygier 12 days ago -
See everything I'm assigned (Tickets, Problems, Changes, And Releases)
Posted by David Steven, over 5 years ago
Last Reply by cmcewen@uw.edu 21 days ago -
Team Dashboards in Freshservice
Posted by Sundararajan Srinivasan Srinivasan, 2 months ago
Last Reply by Hayden Chieng 5 days ago
