Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, 7 months ago
Last Reply by Michael McCoy, 4 days ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, 5 months ago
Last Reply by Ashraf Husni Zai, 12 days ago -
Tabular view for Tickets
Posted by Sundararajan Srinivasan Murapakkam, 7 months ago
Last Reply by Kevin Hanson, 26 days ago -
Custom sources for tickets
Posted by Naganandhini Ramasubramaniyan, 5 months ago
Last Reply by Naganandhini Ramasubramaniyan, 22 days ago -
Event Management
Posted by Joseph Samuel Jayanth, 7 months ago
Last Reply by Alex Anheuer, 29 days ago -
Sharing ticket with multiple requesters
Posted by Marko Kirves, about 2 years ago
Last Reply by Ashraf Husni Zai, 12 days ago -
Knowledge base enhancements
Posted by Joseph Samuel Jayanth, 4 months ago
Last Reply by Mary S, 22 days ago -
Intune Integration
Posted by Mohana Sidhaarth.V.N, 7 months ago
Last Reply by David Charlton, 26 days ago
