Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Dark Mode for Agents
Posted by Kyle Levenick, almost 2 years ago
Last Reply by João Vitor Magni 11 days ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, over 1 year ago
Last Reply by Krishna Loyal 16 days ago -
Out of office for agents
Posted by Laurence Hendy, about 4 years ago
Last Reply by nvergin@akitabox.com 18 days ago -
Purchase Order Management
Posted by Naganandhini Ramasubramaniyan, 9 months ago
Last Reply by Edward Robinson 7 days ago -
Task-based Automations
Posted by Sundararajan Srinivasan Srinivasan, 9 months ago
Last Reply by Sundararajan Srinivasan Srinivasan 21 days ago -
Team Dashboards in Freshservice
Posted by Sundararajan Srinivasan Srinivasan, 6 months ago
Last Reply by Jérémy Vaquier 24 days ago -
Ability to Create Reports based on what software is running on Computers
Posted by Jason Brantley, almost 4 years ago
Last Reply by DarkKnightRises 15 days ago -
Airwatch Integration
Posted by Mohana Sidhaarth, over 1 year ago
Last Reply by Naganandhini Ramasubramaniyan 17 days ago -
Ability to change due date
Posted by Ian Apruzzese, over 5 years ago
Last Reply by Kathy Bradley 10 days ago -
Option to Bulk Reply to Incident Tickets associated with a Problem/Change Ticket
Posted by Ben Greeno, over 5 years ago
Last Reply by Carl Wade 26 days ago
