Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, 7 months ago
Last Reply by Donald Quattlebum, about 5 hours ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, 6 months ago
Last Reply by Mary George Mol, 2 days ago -
Event Management
Posted by Joseph Samuel Jayanth, 7 months ago
Last Reply by Patrick Van Rinsvelt, 20 days ago -
Custom sources for tickets
Posted by Naganandhini Ramasubramaniyan, 6 months ago
Last Reply by Melvin O'Neill, about 15 hours ago -
Knowledge base enhancements
Posted by Joseph Samuel Jayanth, 5 months ago
Last Reply by Joseph Samuel Jayanth, about 19 hours ago -
Approval button in Email
Posted by Sam Vickers, over 2 years ago
Last Reply by Brandon Fish, 16 days ago -
Intune Integration
Posted by Mohana Sidhaarth.V.N, 7 months ago
Last Reply by Mohana Sidhaarth.V.N, 20 days ago -
Ability to reorder the saved ticket filters
Posted by Jeff Galt, over 4 years ago
Last Reply by Simon, about 14 hours ago
