Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, over 1 year ago
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Alert Management
Posted by Joseph Samuel Jayanth, over 1 year ago
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Sharing ticket with multiple requesters
Posted by Marko Kirves, almost 3 years ago
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Analytics
Posted by Deepika Selvaraj Rajendran Selvaraj, over 2 years ago
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Software Asset Management Enhancements
Posted by Mohana Sidhaarth V N, 12 months ago
Last Reply by Mohana Sidhaarth V N 11 days ago -
Purchase Order Management
Posted by Naganandhini Ramasubramaniyan, 7 months ago
Last Reply by Naganandhini Ramasubramaniyan 2 days ago -
Asset Automations
Posted by Naganandhini Ramasubramaniyan, 11 months ago
Last Reply by Bryant Mumpower 13 days ago -
Employee Onboarding Enhancements
Posted by Deepika Selvaraj Rajendran Selvaraj, 8 months ago
Last Reply by Stephen Melody 27 days ago -
Split a new ticket into two or more
Posted by Roman Paylian, almost 4 years ago
Last Reply by Haydn Thompson 21 days ago
