Popular articles
-
Creating a Freshservice account for your organization
-
For when you need more information to solve user issues
-
How to answer tickets from your service desk
-
Setting up assets and approval processes for users to choose from
-
For when different user groups have different needs and issues
-
Because users can help themselves only when they find help
-
Make sure no user sees anything irrelevant to them
-
Automate the most common user ailment ever
-
Integration manuals with other useful applications
-
For when your agents could do with some motivation
Popular topics
-
Microsoft Power BI intigration
Posted by Curtis Guerrero, over 4 years ago
Last Reply by Martin James 23 days ago -
Alert Management
Posted by Joseph Samuel Jayanth, about 1 year ago
Last Reply by Chase Beydler 5 days ago -
Sharing ticket with multiple requesters
Posted by Marko Kirves, almost 3 years ago
Last Reply by Sundararajan Srinivasan Srinivasan 17 days ago -
Knowledge base enhancements
Posted by Joseph Samuel Jayanth, 12 months ago
Last Reply by Donna Sanclemente 2 days ago -
Dark Mode for Agents
Posted by Kyle Levenick, over 1 year ago
Last Reply by Joshua Parker 9 days ago -
Intune Integration
Posted by Mohana Sidhaarth V N, about 1 year ago
Last Reply by Patrick Sawyer 22 days ago -
Software Asset Management Enhancements
Posted by Mohana Sidhaarth V N, 9 months ago
Last Reply by mohit jain 15 days ago -
Approval button in Email
Posted by Sam Vickers, almost 3 years ago
Last Reply by Sundararajan Srinivasan Srinivasan 23 days ago -
Employee Onboarding Enhancements
Posted by Deepika Selvaraj Rajendran Selvaraj, 6 months ago
Last Reply by Andrew Miller about 19 hours ago -
Purchase Order Management
Posted by Naganandhini R, 4 months ago
Last Reply by Thomas Scott Elstone - HYZ 1 day ago
