Popular articles
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Creating a Freshservice account for your organization
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For when you need more information to solve user issues
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How to answer tickets from your service desk
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Setting up assets and approval processes for users to choose from
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For when different user groups have different needs and issues
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Because users can help themselves only when they find help
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Make sure no user sees anything irrelevant to them
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Automate the most common user ailment ever
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Integration manuals with other useful applications
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For when your agents could do with some motivation
Popular topics
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Microsoft Teams Integration & More O365 Integrations
Posted by Rogelio Calderon, over 2 years ago
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Ability to Customize Ticket Source List Items
Posted by Roman Paylian, over 4 years ago
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Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, 4 months ago
Last Reply by Sid Emory, 6 days ago -
Tabular view for Tickets
Posted by Sundararajan Srinivasan Murapakkam, 4 months ago
Last Reply by Sundararajan Srinivasan Murapakkam, 2 days ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, 3 months ago
Last Reply by AE IT-Management, 3 days ago -
Dynamic Sections for Service Catalog items configuration
Posted by Sundararajan Srinivasan Murapakkam, 4 months ago
Last Reply by Sundararajan Srinivasan Murapakkam, 2 days ago -
CMDB Warranty Pull
Posted by Glenn Kurcon, over 4 years ago
Last Reply by Mohana Sidhaarth.V.N, 5 days ago -
Custom sources for tickets
Posted by Naganandhini Ramasubramaniyan, 3 months ago
Last Reply by AE IT-Management, 3 days ago -
Out of office for agents
Posted by Laurence Hendy, almost 3 years ago
Last Reply by Suzanne Addison, 10 days ago
