Popular articles
-
Creating a Freshservice account for your organization
-
For when you need more information to solve user issues
-
How to answer tickets from your service desk
-
Setting up assets and approval processes for users to choose from
-
For when different user groups have different needs and issues
-
Because users can help themselves only when they find help
-
Make sure no user sees anything irrelevant to them
-
Automate the most common user ailment ever
-
Integration manuals with other useful applications
-
For when your agents could do with some motivation
Popular topics
-
Checklists
Posted by Rick Murphy, almost 5 years ago
Last Reply by shaun.parfett@stevens-bolton.com, 21 days ago -
Microsoft Power BI intigration
Posted by Curtis Guerrero, about 4 years ago
Last Reply by Luca Avalle, 3 days ago -
Microsoft Teams app for Freshservice
Posted by Sudipta Chowdhury, 8 months ago
Last Reply by Jonathan Andrus, 18 days ago -
Closure Rules for Tickets
Posted by Sudipta Chowdhury, 7 months ago
Last Reply by Mary George Mol, 28 days ago -
Alert Management
Posted by Joseph Samuel Jayanth, 8 months ago
Last Reply by Valentin F., 12 days ago -
Knowledge base enhancements
Posted by Joseph Samuel Jayanth, 6 months ago
Last Reply by Joseph Samuel Jayanth, 27 days ago -
Custom sources for tickets
Posted by Naganandhini Ramasubramaniyan, 7 months ago
Last Reply by Naganandhini Ramasubramaniyan, 25 days ago -
Intune Integration
Posted by Mohana Sidhaarth.V.N, 8 months ago
Last Reply by Mohana Sidhaarth.V.N, 4 days ago -
Ability to reorder the saved ticket filters
Posted by Jeff Galt, almost 5 years ago
Last Reply by Simon, 27 days ago -
Gantt Chart for Projects
Posted by Sudipta Chowdhury, over 1 year ago
Last Reply by Malcolm, 11 days ago
