Before you start scanning your network for assets, download and install the Freshservice Probe application on one of the systems in your network. The Probe...
Mon, 2 Dec, 2024 at 2:59 PM
With the Freshservice-SCCM Integration, you can sync your Hardware, Software inventory and User information available in SCCM with the Freshservice. SCC...
Fri, 13 Sep, 2019 at 6:38 PM
After the Discovery Probe is downloaded from Admin > Global Settings > Asset Management > Discovery Hub > Configure Agent and Probe > Prob...
Mon, 2 Dec, 2024 at 2:59 PM
The Freshservice Probe lets you discover and manage all SNMP (v1, v2 & v3) devices on your network in the Assets database. The SNMP Devices ...
Mon, 8 Nov, 2021 at 3:40 PM
Once you have the Freshservice Probe up and running on one of your workstations, the ‘Results’ screen of the Discovery Probe is displayed. This screen is cl...
Mon, 2 Dec, 2024 at 2:59 PM
Troubleshooting error messages in Discovery Probe: Here are the troubleshooting steps for some of the common errors. Please note that if you are tryi...
Mon, 2 Dec, 2024 at 2:59 PM
The Freshservice Discovery tools can be used to assign devices to your users automatically. This will allow you to keep the asset assignment details always ...
Tue, 3 Sep, 2019 at 6:23 PM
The user details in AD cannot be synced to Freshservice more than once a day using the default schedule in the discovery probe. You can configure custom sch...
Thu, 4 Apr, 2019 at 11:45 AM
One of the things you can do with Freshservice Probe is import requesters from your Active Directory. By default, Probe maps the following AD fie...
Fri, 4 Mar, 2022 at 7:27 PM
When you install the SCCM integration, the Freshservice Discovery Probe syncs the device, software and user information from a set of default views and colu...
Thu, 15 Feb, 2024 at 3:05 PM
