Platform : Freshservice

Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Freshworks

Sign up for Freshservice

+1 (866) 832-3090

+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692

Freshservice

Enter your search term here...

Login

Login Freshworks Go to Freshservice

Contact Support
- +1 (866) 832-3090
- +91 (44) 6667 8040
- +44 (800) 808 5790
- +61 2 8188 4692

Support Home

solutions

Support Home
FAQs
Solutions
Forums
Community
Release Notes

Platform

Workflow Automator 13

Workflow Automator - An overview
Using Webhooks with the Workflow Automator
Setting Hierarchical Approvals for Service Requests (using Workflow Automator)
A Guide to Automation in Freshservice [PDF]
Manage Reopening of Resolved/Closed Tickets With Thank You Detector

See all 13 articles

Custom Objects 3

Creating Custom Objects
Using Custom Objects in Workflows
Importing and Exporting Custom Objects

Freshworks Organization 5

Introducing Freshworks Organization
Migrating Freshservice SSO to Freshworks Organization
Setting up SSO Policies in Freshworks Organization
Upgrading MSP Mode Accounts to Freshworks Organization
Upgrading Multi-Account Configurations to Freshworks Organization

Analytics 14

Getting Started with the Analytics Platform
Generate Intuitive Reports Using Analytics Pro
Getting Started with Analytics Basic
Analytics Widgets Glossary
Get Quick Service Desk Metrics with Freddy

See all 14 articles

Reporting 20

Understanding the Helpdesk at a Glance Report
The Advanced Reporting Suite
Understanding the Customer at a Glance Report
The Enterprise Reporting Suite
Understanding the Agent at a Glance Report

See all 20 articles

OUR PRODUCTS
Freshworks
Freshdesk
Freshservice
Freshsales
Freshteam
Freshmarketer

COMPANY
About
Leadership
Board of Directors
Investors
Customers
Solutions
Affiliates
Partners
Careers
Newsroom
Contact Us
GDPR
US sales Tax FAQ

FRESHSERVICE
ITSM
ITOM
Features
Pricing
Customers
Support
Resources
Blog
Integrations
API

TOP FEATURES
ITIL
Service Desk Software
Incident Management
Asset Management
Problem Management
Change Management
Alert Management
Project Management
SaaS Management
Release Management
Service Catalog
CMDB

SOLUTIONS
Enteprise
SMB
ITSM
ITOM
ESM
MSP
HR
Marketing
Finance
Facilities
Education
Healthcare

MOBILE APPS

Connect with us

SALES & SUPPORT
+1 (866) 832-3090
support@freshservice.com

Terms of service
Privacy policy

Copyright © Freshworks Inc. All Rights Reserved.