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Reporting

Reporting and Insights 16

Understanding the Helpdesk at a Glance Report
Understanding the Customer at a Glance Report
Understanding the Agent at a Glance Report
Understanding the Group at a Glance Report
Understanding the Helpdesk Load Analysis Report

See all 16 articles

Freshservice Reporting Bundles 4

The Advanced Reporting Suite
The Enterprise Reporting Suite
Asset Reports
Change Reports

Analytics 6

Generate Intuitive Reports Using Analytics
Scheduled Data Export
Get Quick Service Desk Metrics with Freddy
Properties Supported by Freddy for Reports
Setting up Time Spent Reports

See all 6 articles

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