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Reporting

Reporting and Insights 16

Understanding the Helpdesk at a Glance Report
Understanding the Customer at a Glance Report
Understanding the Agent at a Glance Report
Understanding the Group at a Glance Report
Understanding the Helpdesk Load Analysis Report

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Freshservice Reporting Bundles 4

The Advanced Reporting Suite
The Enterprise Reporting Suite
Asset Reports
Change Reports

Analytics 11

Generate Intuitive Reports Using Analytics Pro
Scheduled Data Export
Get Quick Service Desk Metrics with Freddy
Properties Supported by Freddy for Reports
Setting up Time Spent Reports

See all 11 articles

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