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Reporting and Insights

Understanding the Helpdesk at a Glance Report

Mon, 22 Sep, 2014 at 12:18 PM
Understanding the Customer at a Glance Report

Mon, 22 Sep, 2014 at 12:22 PM
Understanding the Agent at a Glance Report

Mon, 22 Sep, 2014 at 12:31 PM
Understanding the Group at a Glance Report

Mon, 22 Sep, 2014 at 12:35 PM
Understanding the Helpdesk Load Analysis Report

Fri, 15 May, 2015 at 3:28 PM
Understanding the Helpdesk Performance Analysis Report

Mon, 22 Sep, 2014 at 12:55 PM
Understanding the Agent Top-N Analysis Report

Mon, 22 Sep, 2014 at 1:02 PM
Understanding the Group Top-N Analysis Report

Wed, 13 Dec, 2017 at 7:11 AM
Understanding the Customer Top-N Analysis Report

Mon, 22 Sep, 2014 at 4:01 PM
Understanding the Department at a Glance Report

Fri, 19 Dec, 2014 at 7:13 PM

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