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+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Support Home
solutions
Support Home
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Release Notes
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User Guide - Agent
Getting Started
3
Welcome to Freshservice
Know Your Way Around Freshservice
Posting Announcements
Tickets
19
Keyboard Shortcuts to Your Service Desk
Ticket Shortcuts
Working with Tickets
Filtering Tickets
Viewing and Updating Tickets
View all 19
Problems
3
Working with Problems
Linking Problems with Changes
Closing Problems
Changes
4
Working with Changes
Requesting for Approval from a Cab Member
Adding Review Note After Release
Closing Changes
Releases
1
Working with Releases
Assets
2
Working with Assets
Analyzing Impact Using Relationship Maps
Contracts
1
Working with Contracts
Knowledge Base
4
Working with Knowledge Base
Creating Solution Articles
Tagging
Organizing Articles
Search
1
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