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Streamline your IT service and manage internal requests from your employees.
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Empower your support team to work together and resolve customer issues faster.
Freshchat
Engage with website visitors and product users for sales and customer success.
Freshcaller
Setup a cloud-based call center across 40 countries within minutes.
Freshsales
Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
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User Guide - Agent
Problems
Working with Problems
Thu, 16 Jun, 2022 at 12:42 PM
Linking Problems with Changes
Thu, 16 Jun, 2022 at 12:58 PM
Closing Problems
Thu, 16 Jun, 2022 at 1:02 PM
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Freshservice
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