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Freshservice FAQs
Email Notifications
How to disable/enable email notifications?
Sat, 2 May, 2020 at 4:22 PM
How do I notify agents when a ticket is created on my Freshservice?
Sat, 2 May, 2020 at 4:16 PM
How to enable ticket creation email notifications for non-agents?
Wed, 18 Sep, 2019 at 4:25 PM
Why am I, as an agent, not getting notifications when a new ticket is created?
Wed, 18 Sep, 2019 at 4:26 PM
How do I stop my users from receiving an email to sign up for the portal?
Sat, 2 May, 2020 at 4:15 PM
How do I edit the automated notification emails sent out from my Freshservice?
Wed, 18 Sep, 2019 at 4:28 PM
How to notify the Requester when a ticket is closed or resolved?
Wed, 18 Sep, 2019 at 4:28 PM
How to stop the close ticket notification for a particular ticket?
Sat, 2 May, 2020 at 4:13 PM
How to setup email notification for response and resolution violations?
Sat, 2 May, 2020 at 4:00 PM
How to notify the Requester if an agent adds a public note to the ticket?
Wed, 18 Sep, 2019 at 4:29 PM