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Solution home Freshservice FAQs

Problem

  • Can we set up fields for a problem?
    Tue, 17 Sep, 2019 at 4:33 AM
  • Is there a template for problems?
    Tue, 17 Sep, 2019 at 4:34 AM
  • Can a requester be given access to the problems?
    Tue, 17 Sep, 2019 at 4:34 AM
  • Can we add a new status to the existing status in a problem?
    Tue, 17 Sep, 2019 at 4:34 AM
  • Can we rename the existing status for a problem?
    Tue, 17 Sep, 2019 at 4:35 AM
  • Can we have a workaround or solution to be sent as an approval?
    Tue, 17 Sep, 2019 at 4:36 AM
  • Can we have a problem to be visible to anyone apart from agents?
    Tue, 17 Sep, 2019 at 4:36 AM
  • Is there a dependent field in problem fields?
    Tue, 17 Sep, 2019 at 4:37 AM
  • Is there an option to use dynamic fields for problem fields.
    Tue, 17 Sep, 2019 at 4:37 AM
  • Can we create a task in a problem?
    Tue, 17 Sep, 2019 at 4:38 AM
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