Tasks : freshservice

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Tasks

What is a task?

Tue, 17 Sep, 2019 at 7:20 PM
Can a task be assigned to a Group?

Tue, 17 Sep, 2019 at 7:21 PM
Does a task have SLA?

Tue, 17 Sep, 2019 at 7:22 PM
Can tasks be assigned to Multiple Agents?

Tue, 17 Sep, 2019 at 7:22 PM
Can tasks be automated?

Tue, 17 Sep, 2019 at 7:23 PM
Are there email notifications for tasks?

Wed, 18 Sep, 2019 at 3:40 PM
Can tasks be assigned to different groups, even though the original ticket is in a different Group?

Wed, 18 Sep, 2019 at 3:40 PM
Do we have a filter to view the tasks for an agent?

Wed, 18 Sep, 2019 at 3:41 PM
Do we have reminder notifications for tasks?

Wed, 18 Sep, 2019 at 3:41 PM
Can we prevent a ticket closure unless a task is completed?

Wed, 18 Sep, 2019 at 3:42 PM

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