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Freshservice FAQs
Tasks
What is a task?
Tue, 28 Apr, 2020 at 9:26 PM
Can a task be assigned to a Group?
Tue, 28 Apr, 2020 at 9:26 PM
Does a task have SLA?
Tue, 17 Sep, 2019 at 7:22 PM
Can tasks be assigned to Multiple Agents?
Tue, 28 Apr, 2020 at 9:27 PM
Can tasks be automated?
Tue, 28 Apr, 2020 at 9:27 PM
Are there email notifications for tasks?
Tue, 28 Apr, 2020 at 9:27 PM
Can tasks be assigned to different groups, even though the original ticket is in a different Group?
Tue, 28 Apr, 2020 at 9:28 PM
Do we have a filter to view the tasks for an agent?
Tue, 28 Apr, 2020 at 9:29 PM
Do we have reminder notifications for tasks?
Tue, 28 Apr, 2020 at 9:29 PM
Can we prevent a ticket closure unless a task is completed?
Tue, 28 Apr, 2020 at 9:31 PM
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