Automations and Triggers

• How can I set up follow-up emails for requesters who haven't responded to our emails?

  Thu, 7 May, 2020 at 4:04 PM
• How can I make the supervisor run only once to prevent multiple notifications?

  Tue, 29 Aug, 2023 at 1:39 PM
• Is there a way to find out the exact times when the Supervisor runs?

  Wed, 18 Sep, 2019 at 4:22 AM
• How can I receive email notifications for updates and replies on all tickets, even those that aren't assigned to me?

  Thu, 7 May, 2020 at 4:08 PM
• Will the Supervisor rule run in Business or Calendar hours?

  Thu, 7 May, 2020 at 4:09 PM