Automations and Triggers

• How to assign tickets from a specific email address or with a specific subject to a different group?

  Mon, 8 May, 2023 at 10:04 AM
• How to automatically add an email to cc, for tickets from a specific department?

  Tue, 30 May, 2023 at 11:06 AM
• How to move tickets from a particular requester to spam?

  Mon, 8 May, 2023 at 10:09 AM
• How to send auto response for non business hours tickets?

  Thu, 4 May, 2023 at 9:07 AM
• Is there any way to automatically update the type of a ticket?

  Wed, 24 May, 2023 at 2:55 PM