You can add yourself as a watcher to the ticket from the ticket view by clicking on the star icon on top of the ticket. Once you are added as a watcher, you would be notified of any updates on the ticket by an email notification. You can find more information about the same from the solution article below:
How can I receive email notifications for updates and replies on all tickets, even those that aren't assigned to me?
Modified on: Thu, 7 May, 2020 at 4:08 PM
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