Community
Video Library
Agent Training
Freshservice
Freshdesk
Freshchat
Freshcaller
Freshsales
Freshteam
Freshworks Neo
Freshsurvey
Freshservice for MSP Security and Policies
Helpdesk Security
-
Restricting trusted IPs
-
Restricting service desk access to certain domains
-
EUC data centre migration: Here's what you should do
-
Accessing Freshservice with Freshworks Account
-
Access Freshservice With Freshworks Organization Account
Network Security in Freshservice
-
Freshservice to discontinue support of SSLv3, switch to TLS
-
Enabling TLS 1.2 in Internet Explorer
-
TLS 1.1 Support Deprecation
-
TLS 1.2 Strong Cipher Suites Compatibility
-
Necessary configuration changes to ensure uninterrupted portal access.
Email Security
-
Step-by-step guide to add SPF and DKIM email authentication in Freshservice/Freshservice for Business Teams
-
Adding a DMARC policy after setting up SPF and DKIM in Freshservice/Freshservice for Business Teams
-
Allowlist Freshworks domains and IPs for Freshservice/Freshservice for Business Teams mail server users (US)
-
Allowlist Freshworks domains and IPs for Freshservice mail server users (EU)
-
Allowlist Freshworks domains and IPs for Freshservice/Freshservice for Business Teams mail server users (India)