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    Email Security

    Step-by-step guide to add SPF and DKIM email authentication in Freshservice
    Note: This is not applicable if you use a public email address or a custom mail server SPF and DKIM are fundamental components of email authentication a...
    Mon, 13 May, 2024 at 3:57 PM
    Adding a DMARC policy after setting up SPF and DKIM in Freshservice
    DMARC (Domain-based Message Authentication Reporting and Conformance) is an authentication mechanism layered on top of SPF and DKIM and is set up to verify ...
    Mon, 24 Jul, 2023 at 12:29 PM
    Allowlist Freshworks domains and IPs for Freshservice mail server users (US)
    This article describes how to allowlist specific IP addresses and domains to ensure smooth email delivery from your Freshservice helpdesk, especially if you...
    Tue, 12 Nov, 2024 at 10:40 AM
    Allowlist Freshworks domains and IPs for Freshservice mail server users (EU)
    This article describes how to allowlist specific IP addresses and domains to ensure smooth email delivery from your Freshservice helpdesk, especially if you...
    Tue, 12 Nov, 2024 at 10:40 AM
    Allowlist Freshworks domains and IPs for Freshservice mail server users (India)
    This article describes how to allowlist specific IP addresses and domains to ensure smooth email delivery from your Freshservice helpdesk, especially if you...
    Tue, 12 Nov, 2024 at 10:39 AM
    Allowlist Freshworks domains and IPs for Freshservice mail server users (AUS)
    This article describes how to allowlist specific IP addresses and domains to ensure smooth email delivery from your Freshservice helpdesk, especially if you...
    Tue, 12 Nov, 2024 at 10:40 AM
    Bulk Email Sender Requirements for Custom Domain Users
    Gmail and Yahoo Mail have announced a new set of mandatory requirements for email senders that will be effective from April 2024. This is to protec...
    Mon, 18 Mar, 2024 at 1:38 PM
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