A Bird’s Eye View of a Service Desk for All
With Analytics, deep dive into your data and obtain insights, specific to your business. With Analytics being a platform built for everyone - decide which metrics you want to track, how you want to see them and do it without having to write even a single line of code.
What Plans Do We Offer?
Analytics in Freshservice is offered in two plans for all customers:
Please refer to our pricing page for more information.
Analytics Platform Documentation
Note: Please refer to the above-mentioned plans to understand which among the platform features discussed are available in your Freshservice Plan.
Getting Started with Analytics
Building Custom Reports
- Learn to create reports & set up widgets
- How are metrics calculated - Explore the Data Dictionary
- Building a new custom Report