Ticket Actions

• Adding an existing solution as a response to a ticket

  Mon, 17 Oct, 2022 at 3:56 PM
• Adding Time Entries to your Tickets, Problems, Changes, and Releases

  Mon, 17 Nov, 2025 at 4:41 PM
• Using keyboard shortcuts in your IT service desk

  Mon, 17 Oct, 2022 at 4:14 PM
• Adding Child Tickets to Incidents in Freshservice

  Thu, 28 Sep, 2023 at 10:42 AM
• Using canned responses in ticket replies

  Fri, 21 Feb, 2025 at 3:17 AM