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    Solution home Support Guide: IT Asset Management

    Get started with Assets

    New mapping changes for FS and D42
    Freshservice is making changes to the asset type structure by consolidating compute across Cloud and Hardware hierarchies to ensure consistency with the Dev...
    Thu, 10 Oct, 2024 at 5:24 PM
    Deprecation of Cloud compute asset types
    Cloud compute assets like Azure VM are discovered from multiple sources, such as Probe, Agent, and Cloud application integrations. To maintain a single reco...
    Tue, 22 Apr, 2025 at 1:49 PM
    What are the impacts of switching from Basic ITAM to Advanced ITAM on Freshservice?
    Switching from Basic to Advanced ITAM can be done through the discovery hub. Use the discovery hub to set up Device42 in a guided step-by-step manner. Befor...
    Wed, 18 Jun, 2025 at 1:27 PM
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