The Freshservice mobile app for Android and iOS includes a barcode/QR code scanner to let you track assets on the go. And it’s really simple to use. W...
Tue, 30 Jan, 2018 at 6:38 PM
The impact of a ticket plays a major role in an IT service desk. It helps your company’s IT team prioritize the right tickets at the right time. The impac...
Thu, 28 Sep, 2023 at 12:21 PM
Asset labels can be very handy to quickly identify a device. The Asset Label Designer app allows you to design labels that contain more than just the asset ...
Tue, 2 Apr, 2024 at 7:44 PM
In order to fix a faulty asset or change an existing asset, users can now create either a new incident or a change request right from the asset's detail...
Tue, 19 Nov, 2019 at 7:52 AM
With Freshservice, you can now add or import locations so it’s easier to segregate and locate configuration items. You can also configure locations in the p...
Tue, 3 Oct, 2023 at 3:28 PM
Device42 (D42) is a comprehensive IT infrastructure management platform that helps organizations discover, track, and manage their hardware, software, and n...
Tue, 26 Nov, 2024 at 5:52 PM
Table of contents 1. Asset Assignment History Overview 2. Understanding Asset Assignment History 3. View Asset Assignment History 4. Key Terminology in...
Thu, 21 Mar, 2024 at 4:23 PM
Freshservice categorizes asset fields into various types, each with its own set of limits. Here's a breakdown of the different asset field types and the...
Sun, 24 Mar, 2024 at 7:49 PM
TABLE OF CONTENTS Intro Usecase 1. Identify hardware assets without serial no Usecase 2. List out all assets under hardware by asset type along with ...
Tue, 6 Aug, 2024 at 5:49 PM
Asset Activity Reporting provides a detailed, ongoing record of all changes made to an asset, offering valuable insights into its lifecycle. This continuous...
Tue, 13 Aug, 2024 at 10:35 AM
