Get started with Assets

The CMDB/Asset Management Module in Freshservice shows you a complete list of all the assets and configuration items that have been linked within your IT ...

In Freshservice, depreciation can be calculated in three modes - Declining balance, Straight Line and Sum-of-years-digits method. Based on these three model...

In addition to having your assets scanned by the discovery probe, Freshservice also lets you add configurations to your service desk manually. This is use...

You can create or update assets in bulk by importing a CSV file. Here are some general guidelines on importing the assets.  Preparing for first-time Ass...

Freshservice makes it easy for you to pull up information about any asset that has already been linked with your service desk. Once you have opened up any...

Asset managers often need to update the properties of a group of assets. Updating these assets one at a time can be tiresome, especially if there are more t...

The Assets module shows all the assets in your helpdesk as a list. By default, the All Assets view is selected and lists all the assets in the helpdesk with...

The Assets page displays all the assets in your service desk as a list. The following columns can be displayed on the asset list view page. Column n...

Every asset in Freshservice has a state of availability, just like tickets, problems or changes. This is an important property which will indicate the a...

Freshservice lets you assign assets to different departments and users in your organization. It makes it easy for department heads and managers to control...