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    Solution home Project & Workload Management

    New Gen Project Management

    Getting Started with Project Management
    In today’s norm, service delivery has grown into a high-impact function in most industries. On that note, the planning and execution of service management p...
    Fri, 10 Dec, 2021 at 10:15 PM
    Getting started with Contextual Collaboration in Projects via Slack
    Note - If your organisation is not using Slack as a mode of communication you can still use the @mention and comments in Project. More details here I...
    Fri, 2 Dec, 2022 at 4:33 PM
    Configuring high-level project automation settings from the admin
    Where can you find it? Project fields: Project admins can now create custom fields to help project managers capture any additional information they requi...
    Fri, 2 Dec, 2022 at 4:34 PM
    How to configure your project settings?
    Note: To configure the project settings the user must be a project manager of that project. Profile Settings help you adjust the details of your account...
    Fri, 6 Aug, 2021 at 5:06 PM
    Projects not loading? Here is how to fix the problem
    At times browsers block the Project Management module from loading because it is loaded as an iFrame inside Freshservice. The latest versions of Chrome and ...
    Thu, 14 Jul, 2022 at 4:56 PM
    Project reporting
    One of the constant pain-point for IT teams is not having clear visibility of the project progress, and even if they do, it's very late in the game. Wit...
    Wed, 8 Mar, 2023 at 2:09 PM
    Plan and execute projects better with modern Gantt
    With the modern Gantt in new-gen project management, project managers can now visualize the overview of project tasks, sub-tasks, and their dependencies aga...
    Mon, 14 Jun, 2021 at 2:59 PM
    How to export project data?
    You can export items from a project using the “project analytics” section. Step 1: Go to Project Analytics > Create a new report Step 2: Click on ...
    Thu, 1 Sep, 2022 at 7:21 PM
    Visualising projects in Freshservice
    There is no one size fits all approach to project management. Everyone is different, and everyone on your project team will do things a little different...
    Tue, 3 Nov, 2020 at 9:47 AM
    Setting up your first software project
    Shipping software is tedious, leave alone shipping quality software. Most of the tools in the market do not meet customer needs and often have them tool hop...
    Wed, 2 Dec, 2020 at 11:46 AM
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