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    Solution home Project & Workload Management

    New Gen Project Management

    How to add project members to a New Gen Project?
    Freshservice is a powerful service desk tool that allows you to manage your projects and collaborate with your team members. One of the key features of Fres...
    Tue, 16 May, 2023 at 9:57 AM
    How to use time tracking in Projects?
    Time tracking helps project members track the time they spend on tasks. This helps you get an idea about how much time is being spent on a particular task. ...
    Thu, 28 Jan, 2021 at 4:14 PM
    How to customize your Kanban board?
    Boards let you organize your work like sticky notes that you can move across columns. They give you a clean, visual overview, with the same power of a proje...
    Thu, 9 Mar, 2023 at 4:27 PM
    Setting up kanban board using Filters and groups
    Find the information you need on your board, faster By grouping and filtering tasks on your board, you can easily see the project task information that’s m...
    Wed, 12 Apr, 2023 at 7:58 PM
    Configuring project fields
    Project admin can now create custom fields that they can use during project creation and can manage it from the project overview and settings.  1. Pleas...
    Tue, 3 Oct, 2023 at 3:30 PM
    Project management DevOps integration: Github
    New-gen project management integrates with source control tools like GitHub to show details of all code changes made for a project task within the task itse...
    Tue, 3 Oct, 2023 at 3:31 PM
    Project management DevOps integration: GitLab
    New-gen project management integrates with source control tools like GitLab to show details of all code changes made for a project task within the task itse...
    Tue, 3 Oct, 2023 at 3:31 PM
    Setting up autopilot for software projects
    Autopilot allows new-gen project management to automatically update the status of tasks based on events in source control software like GitHub and GitLab. ...
    Tue, 3 Aug, 2021 at 7:09 PM
    How to import Jira projects and tasks to new-gen project management?
    Freshservice new-gen project management has an option for you to easily move all your data from JIRA. If you are the account admin, 1. Please navigate to A...
    Tue, 3 Oct, 2023 at 3:32 PM
    Where can I collaborate and use @mentions?
    You can connect your work across projects without losing context by using @mentions. This saves time so teammates don’t have to search for what they need, o...
    Fri, 6 Sep, 2024 at 6:18 PM
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