The Ask Freddy functionality in Freshservice Analytics will be discontinued from Jan 2024

What will change with this discontinuation?

The ‘Ask Freddy’ feature will no longer be available inside Freshservice Analytics.

Who will be impacted by this discontinuation?

If your agents use Ask Freddy to generate widgets by posing a question to Freddy, you will be impacted by this discontinuation.


What can you do?

Please reach out to if you have any questions about this discontinuation.