Note: The Ask Freddy functionality in Freshservice Analytics was discontinued in Jan 2024.

What will change with this discontinuation?

The ‘Ask Freddy’ feature will no longer be available inside Freshservice Analytics.

Who will be impacted by this discontinuation?

If your agents use Ask Freddy to generate widgets by posing a question to Freddy, you will be impacted by this discontinuation.


What can you do?

Try out the Generative AI powered Freddy Insights to generate charts and graphs conversationally with prompt-based analytics.

If you have further queries, please write to us at