Workspaces

Note: Applicable only for accounts in which workspaces have been enabled. A workspace is where members of one team can work together to manage employee ...

Note: Applicable only for accounts in which workspaces have been enabled. The first workspace created in the account is tagged as the primary workspace....

Note: Applicable only for accounts in which workspaces have been enabled. TABLE OF CONTENTS What are ticket types? What are the functionalities suppo...

Note: Applicable only for accounts in which workspaces have been enabled. TABLE OF CONTENTS Working with List Views Working with Kanban Views Worki...

IN THIS ARTICLE Overview Move items Move items from the list view Move items from the item details view Move items through Workflow Automator (Global...

Note: Applicable only for accounts in which workspaces have been enabled. To get started and leverage Reporting & Analytics to the fullest, click he...

Note: Applicable only for accounts in which workspaces have been enabled. When you create more than one workspace within a Freshservice account, there e...

Note: Applicable only for accounts in which workspaces have been enabled. As a workspace admin, you can configure your workspace based on the requiremen...

Note: Applicable only for accounts in which workspaces have been enabled. There are two types of agents in Freshservice:  IT: Available on Starter/G...

Note: Applicable only for accounts in which workspaces have been enabled. If your organization has just one support email for all the departments, here&...