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    Workspaces

    Scope/Access levels for accounts with one Workspace
    Note: Applicable only for accounts in which workspaces have been enabled, and have only one workspace. If your account has only one workspace created, b...
    Tue, 4 Jul, 2023 at 9:29 PM
    Agent and License types
    Note: Applicable only for accounts in which workspaces have been enabled.  There are two types of agents in Freshservice:  IT: Available on Starter/Gro...
    Tue, 4 Jul, 2023 at 9:42 PM
    Previewing support portal experience before publishing an in-setup workspace
    Freshservice enables new teams setting up a dedicated workspace for their operations to preview the end-user experience before publishing the workspace. As ...
    Fri, 11 Apr, 2025 at 12:21 PM
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