Freddy AI agent

Power accurate Virtual agent responses with the right solution articles and service items

Learn how to configure Virtual agent and Servicebot on your collaboration platorms

Create awareness and enable your agents and employees to use Servicebot efficiently

Measure and observe Virtual agent KPIs to improve accuracy, content quality and deflection

Explore the latest enhancements to Virtual agent and Servicebot

Have questions? Explore FAQs about Virtual agent and Servicebot to find answers

Employees are accustomed to the advantages of instant help and self-service as external consumers. They expect the same level of support when they contact t...

Freshservice's Freddy AI Agent helps companies provide the best-in-class unified employee experience with an intelligent and trustworthy conversational ...

Here’s what you get with the update. Auto installation of Servicebot for your complete workforce  Employees no longer need to install the bot on t...

We have captured some common queries related to Freshservice integration with MS Teams about Plan availability, integration configuration & troubleshoot...