Power accurate Virtual agent responses with the right solution articles and service items
Mon, 5 Dec, 2022 at 1:54 PM
Learn how to configure Virtual agent and Servicebot on your collaboration platorms
Tue, 27 Dec, 2022 at 7:17 PM
Create awareness and enable your agents and employees to use Servicebot efficiently
Tue, 27 Dec, 2022 at 10:07 PM
Measure and observe Virtual agent KPIs to improve accuracy, content quality and deflection
Tue, 27 Dec, 2022 at 7:24 PM
Explore the latest enhancements to Virtual agent and Servicebot
Tue, 27 Dec, 2022 at 10:23 PM
Have questions? Explore FAQs about Virtual agent and Servicebot to find answers
Tue, 27 Dec, 2022 at 7:28 PM
Provide a unified employee experience with conversational AI embedded in Microsoft Teams using Freddy AI Agents. Note: For Enterprise users: Freddy A...
Wed, 12 Mar, 2025 at 4:35 PM
Provide a unified employee experience with conversational AI embedded in Slack using Freddy AI Agents. TABLE OF CONTENTS How to set up Freddy AI Agent wi...
Wed, 14 May, 2025 at 4:27 PM
Here’s what you get with the update. Auto installation of Servicebot for your complete workforce Employees no longer need to install the bot on t...
Fri, 24 Nov, 2023 at 11:57 AM
We have captured some common queries related to Freshservice integration with MS Teams about Plan availability, integration configuration & troubleshoot...
Mon, 8 Apr, 2024 at 5:18 PM
