Agents and Groups

• Why am I, as an agent, not getting notifications when a new ticket is created?

  Mon, 24 Jul, 2023 at 7:35 PM
• How do I stop my users from receiving an email when they sign up from the portal?

  Wed, 18 Sep, 2019 at 1:52 AM
• How do I edit the automated notification emails sent out from my Freshservice?

  Wed, 18 Sep, 2019 at 1:52 AM
• How to notify the Requester when a ticket is closed or resolved?

  Mon, 21 Aug, 2023 at 4:44 PM
• How to stop the close ticket notification for a particular ticket?

  Wed, 18 Sep, 2019 at 1:53 AM