Freshworks
  • Sign up for Freshservice
  • +1 (866) 832-3090
    • +1 (866) 832-3090

    • +91 (44) 6667 8040

    • +44 (800) 808 5790

    • +61 2 8188 4692

  • freshservice

    Freshservice

    Login
    Login Freshworks Go to Freshservice
    • Contact Support
      • +1 (866) 832-3090
      • +91 (44) 6667 8040
      • +44 (800) 808 5790
      • +61 2 8188 4692
    Support Home

    solutions

    • Support Home
    • FAQs
    • Solutions
    • Release Notes
    • Freshservice for MSPs
    Solution home Platform

    Workflow Automator

    Sample Usecase- Invoke WebRequest node to fetch ticket details and perform actions based on it.
    Invoke a sample GET request to fetch the Freshservice ticket details using the WebRequest Node and use the JSON Parser Node to parse the r...
    Mon, 16 Aug, 2021 at 10:37 PM
    JSON Parser Node
    When you integrate with third-party tools, you might want to fetch data from these tools to further define and configure nuanced workflows. With JSON parser...
    Fri, 13 Aug, 2021 at 7:22 PM
    Reader Node
    Workflows get complicated when you have extensive processes or increased organizational data to configure. When such complex workflows are created with hard...
    Thu, 9 Jan, 2025 at 12:37 PM
    Expression builder Node
    As an organization grows, so does the complexity of its automation use cases. The expression builder node allows workflow designers to perform operations...
    Wed, 2 Apr, 2025 at 1:57 PM
    Operators in Expression Builder Node
    Operators are symbols that are used to execute various mathematical operations or logical comparisons to compute the desired data in the expression node. Th...
    Thu, 14 Apr, 2022 at 4:15 PM
    Functions in expression builder node
    The expression builder node supports a whole host of functions that you can use to perform string, mathematical, conditional, and date operations on values ...
    Wed, 2 Apr, 2025 at 12:37 PM
    Timer Node - Add Time Delays in your automations
    The Timer node allows you to explicitly pause the workflow / add a time delay for a set duration of time. Trigger escalation emails, send reminders, grant a...
    Tue, 3 Oct, 2023 at 2:37 PM
    Introduction to Scheduled Workflows
    While managing a service desk, remembering recurring tasks and getting to them periodically can be a hit or a miss, as agents might either forget that they ...
    Thu, 9 Jan, 2025 at 12:50 PM
    Expression Builder Node Troubleshooting Guide
    ERROR CODE ERROR MESSAGE DESCRIPTION EXAMPLE 1501 Expression cannot be blank. This gets invoked when an expression is left blank.  Samp...
    Thu, 21 Sep, 2023 at 6:31 PM
    Fix for Custom Objects behavior in Workflow Automator
    This article describes a recent behavior that changes how values are fetched from Custom Object (CO) in workflows utilizing the Reader node. Previously, wo...
    Mon, 21 Oct, 2024 at 9:56 AM
    • « Previous
    • 1
    • 2
    • 3
    • Next »
    • OUR PRODUCTS
    • Freshworks
    • Freshdesk
    • Freshservice
    • Freshsales
    • Freshteam
    • Freshmarketer
    • Freshsurvey
    • COMPANY
    • About
    • Leadership
    • Board of Directors
    • Investors
    • Customers
    • Solutions
    • Affiliates
    • Partners
    • Careers
    • Newsroom
    • Contact Us
    • GDPR
    • US Sales Tax FAQ
    • FRESHSERVICE
    • ITSM
    • ITOM
    • Features
    • Pricing
    • Customers
    • Resources
    • Blog
    • Integrations
    • API
    • TOP FEATURES
    • ITIL
    • IT Service Desk Software
    • Incident Management
    • Asset Management
    • Problem Management
    • Change Management
    • Alert Management
    • IT Project Management
    • SaaS Management
    • Release Management
    • Service Catalog
    • CMDB
    • SOLUTIONS
    • Enteprise
    • SMB
    • IT Solutions
    • IT Operations Management
    • ESM
    • MSP
    • HR
    • Marketing
    • Finance
    • Facilities
    • Education
    • Healthcare
    • MOBILE APPS
    • Connect with us
    • SALES & SUPPORT
    • +1 (866) 832-3090
    • support@freshservice.com
    • Terms of service
    • Privacy policy

    Copyright © Freshworks Inc. All Rights Reserved.