Workflow Automator

With your service desk being the center of operations amidst multiple tools used in your organization, integrating your service desk seamlessly with your ec...

Invoke a sample GET request to fetch the Freshservice ticket details using the WebRequest Node and use the JSON Parser Node to parse the r...

When you integrate with third-party tools, you might want to fetch data from these tools to further define and configure nuanced workflows. With JSON parser...

Workflows get complicated when you have extensive processes or increased organizational data to configure. When such complex workflows are created with hard...

As an organization grows, so does the complexity of its automation use cases. The expression builder node allows workflow designers to perform operations...

Operators are symbols that are used to execute various mathematical operations or logical comparisons to compute the desired data in the expression node. Th...

The expression builder node supports a whole host of functions that you can use to perform string, mathematical, conditional, and date operations on values ...

The Timer node allows you to explicitly pause the workflow / add a time delay for a set duration of time. Trigger escalation emails, send reminders, grant a...

While managing a service desk, remembering recurring tasks and getting to them periodically can be a hit or a miss, as agents might either forget that they ...

ERROR CODE ERROR MESSAGE DESCRIPTION EXAMPLE 1501 Expression cannot be blank. This gets invoked when an expression is left blank.  Samp...