Invoke a sample GET request to fetch the Freshservice ticket details using the WebRequest Node and use the JSON Parser Node to parse the r...
Mon, 16 Aug, 2021 at 10:37 PM
When you integrate with third-party tools, you might want to fetch data from these tools to further define and configure nuanced workflows. With JSON parser...
Fri, 13 Aug, 2021 at 7:22 PM
Workflows get complicated when you have extensive processes or increased organizational data to configure. When such complex workflows are created with hard...
Thu, 9 Jan, 2025 at 12:37 PM
As an organization grows, so does the complexity of its automation use cases. The expression builder node allows workflow designers to perform operations...
Wed, 2 Apr, 2025 at 1:57 PM
Operators are symbols that are used to execute various mathematical operations or logical comparisons to compute the desired data in the expression node. Th...
Thu, 14 Apr, 2022 at 4:15 PM
The expression builder node supports a whole host of functions that you can use to perform string, mathematical, conditional, and date operations on values ...
Wed, 2 Apr, 2025 at 12:37 PM
The Timer node allows you to explicitly pause the workflow / add a time delay for a set duration of time. Trigger escalation emails, send reminders, grant a...
Tue, 3 Oct, 2023 at 2:37 PM
While managing a service desk, remembering recurring tasks and getting to them periodically can be a hit or a miss, as agents might either forget that they ...
Thu, 9 Jan, 2025 at 12:50 PM
ERROR CODE ERROR MESSAGE DESCRIPTION EXAMPLE 1501 Expression cannot be blank. This gets invoked when an expression is left blank. Samp...
Thu, 21 Sep, 2023 at 6:31 PM
This article describes a recent behavior that changes how values are fetched from Custom Object (CO) in workflows utilizing the Reader node. Previously, wo...
Mon, 21 Oct, 2024 at 9:56 AM