Note: This article is on the new Sandbox which is now enabled for Enterprise plan customers. For Freshservice's current Sandbox version click here. Click here to learn more about its phase-out plan.

Explore the new Sandbox, your dedicated staging ground for testing Freshservice without impacting your production instance. This documentation covers:

New Sandbox Overview: A staging instance for all your testing needs 

  • How is the new Sandbox different from your current Sandbox?
  • What is a Sandbox? Why should you use a Sandbox?
  • Where can you find Sandbox in Freshservice?


How to set up a Sandbox?


Deploy your changes


Keep track of changes

  • Inward & Outward sync