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Streamline your IT service and manage internal requests from your employees.
Freshdesk
Empower your support team to work together and resolve customer issues faster.
Freshchat
Engage with website visitors and product users for sales and customer success.
Freshcaller
Setup a cloud-based call center across 40 countries within minutes.
Freshsales
Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
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Here's a collection of all our videos categorized under different playlists.
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Need to train your new agents on Freshdesk? Enroll them in the Academy
Freshservice for MSPs
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User Guide - Admin
Getting Started
Setting up your Freshservice Account
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Admin Settings
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Service Desk Productivity
How to work with Asset Management? - Support
User Management
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Incident Management
Incident Management
Problem Management
Problem Management
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Change Management
Release Management
Release Management
CMDB
Introduction to Configuration Management Database (CMDB)
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Solutions (Knowledge Base)
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Reports
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Slack Orchestration
Microsoft Teams Orchestration
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Freshservice
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Freshservice for MSP