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    Solution home User Guide - Admin

    Admin Settings

    Admin Settings
    Admin Settings Admin settings allows you to configure your service desk based on your requirements.  For easier understanding, the Admin Settings has b...
    Mon, 21 Aug, 2023 at 4:31 PM
    General Settings
    General Settings Helpdesk Rebranding You can completely customize your service desk for requesters logging into your self-service portal as well as you...
    Fri, 8 Apr, 2022 at 5:00 PM
    Service Desk Productivity
    Helpdesk Productivity Workflow Automator Workflow Automator allows you to automate all the repetitive tasks and manual processes that you perform on...
    Fri, 8 Apr, 2022 at 4:58 PM
    How to work with Asset Management? - Support
    You've landed on our support article. If you are looking to learn about Asset Management in Freshservice, check out our Asset Management page. Product...
    Thu, 24 Oct, 2024 at 11:51 PM
    User Management
    Requesters This page lets you handpick a set of requesters and add them to your help desk. These requesters will have selective privileges to submit reques...
    Fri, 27 Aug, 2021 at 3:41 PM
    How do I export my service desk data?
    Go to Admin > Account (under Account Settings) > click on the Export button on this page, to receive the data. The export of the entire helpdesk d...
    Tue, 22 Jun, 2021 at 2:23 PM
    Reorganization and Renaming of admin components
    Freshservice is rolling out a newly revamped admin page with easier navigation and simpler organization of admin components. Please find the details of the ...
    Wed, 2 Aug, 2023 at 7:51 PM
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