Wed, 7 Dec, 2022 at 11:33 AM
Note: Applicable only for accounts created on/after 12th December 2022. A workspace is where members of one team can work together to manage employee r...
Mon, 12 Dec, 2022 at 7:09 AM
Note: Applicable only for accounts created on/after 12th December 2022. The first workspace created in the account is tagged as the primary workspace. I...
Mon, 12 Dec, 2022 at 7:09 AM
Note: Applicable only for accounts created on/after 12th December 2022. Tickets within a service desk can be classified into ticket types depending on t...
Mon, 12 Dec, 2022 at 7:09 AM
Note: Applicable only for accounts created on/after 12th December 2022. TABLE OF CONTENTS Working with List Views Working with Kanban Views Working...
Mon, 12 Dec, 2022 at 7:10 AM
Note: Applicable only for accounts created on/after 12th December 2022. Agents have the ability to move tickets between workspaces and assign them to a ...
Mon, 12 Dec, 2022 at 7:10 AM
Note: Applicable only for accounts created on/after 12th December 2022. To get started and leverage Reporting & Analytics to the fullest, click here...
Mon, 12 Dec, 2022 at 7:10 AM
Note: Business agent add-on pricing is available only for accounts created after 12th Dec 2022. All customers and signups with accounts created before the l...
Thu, 5 Jan, 2023 at 7:05 PM
Note: Applicable only for accounts created on/after 12th December 2022 and have multiple workspaces created. When you create more than one workspace wi...
Mon, 12 Dec, 2022 at 7:11 AM
Note: Applicable only for accounts created on/after 12th December 2022. As a workspace admin, you can configure your workspace based on the requirements...
Mon, 12 Dec, 2022 at 7:21 AM