The Service Catalog is a centralized list of IT services offered by an organization. It provides users with information on costs, availability, and...
Thu, 28 Sep, 2023 at 12:02 PM
The Service Catalog consolidates all the services that you, as an employee, are entitled to. The catalog makes it easy for you to request for services by p...
Thu, 1 Dec, 2022 at 11:39 AM
Customizing the UI of your end-user portal takes you a step closer to better customer satisfaction scores. Imagine the frustration users go through when the...
Thu, 28 Sep, 2023 at 12:04 PM
Service Requests coming into your service desk will be handled differently depending on how the Admin has configured the service items in the Servic...
Mon, 8 Apr, 2019 at 12:20 PM
The Service Catalog helps you showcase the services you offer, so end users can easily request for them. You can also add service items that can be loaned t...
Thu, 1 Dec, 2022 at 11:40 AM
As companies handle several hundred service requests daily, managing them within a predetermined time window can be challenging for IT. With Service Re...
Tue, 25 Apr, 2023 at 2:38 PM
Organizations at large run through multiple requests and approval processes day in and day out. Whether employees are requesting a marketing software, a new...
Thu, 28 Sep, 2023 at 12:09 PM