Freshworks
  • Sign up for Freshservice
  • +1 (866) 832-3090
    • +1 (866) 832-3090

    • +91 (44) 6667 8040

    • +44 (800) 808 5790

    • +61 2 8188 4692

  • freshservice

    Freshservice

    Login
    Login Freshworks Go to Freshservice
    • Contact Support
      • +1 (866) 832-3090
      • +91 (44) 6667 8040
      • +44 (800) 808 5790
      • +61 2 8188 4692
    Support Home

    solutions

    • Support Home
    • FAQs
    • Solutions
    • Release Notes
    Solution home IT Service Management

    Service Catalog

    Configuring the Service Catalog [Agent Guide]
    The Service Catalog organizes all the services that your business provides. It helps you maintain a structured list of these services and makes ...
    Sun, 30 Oct, 2022 at 7:37 PM
    Requesting a Service from the Service Catalog [End User Guide]
    The Service Catalog consolidates all the services that you, as an employee, are entitled to. The catalog makes it easy for you to request for services by p...
    Thu, 1 Dec, 2022 at 11:39 AM
    How to Customize the Service Catalog based on User Groups
    Customizing the UI of your end-user portal takes you a step closer to better customer satisfaction scores. Imagine the frustration users go through when the...
    Thu, 1 Dec, 2022 at 11:40 AM
    Service Requests with Additional Items
    Service Requests coming into your service desk will be handled differently depending on how the Admin has configured the service items in the Servic...
    Mon, 8 Apr, 2019 at 12:20 PM
    Loaner Service Item
    The Service Catalog helps you showcase the services you offer, so end users can easily request for them. You can also add service items that can be loaned t...
    Thu, 1 Dec, 2022 at 11:40 AM
    Fulfilling Service Requests
    For a company with several hundred service requests coming in per day, it gets tough for IT to manage all requests within the predetermined time window. ...
    Thu, 24 Jun, 2021 at 12:11 PM
    Add a Lookup Field to a Service Item Form
    Organizations at large run through multiple requests and approval processes day in and day out. Whether employees are requesting a marketing software, a new...
    Thu, 1 Dec, 2022 at 11:40 AM
    • OUR PRODUCTS
    • Freshworks
    • Freshdesk
    • Freshservice
    • Freshsales
    • Freshteam
    • Freshmarketer
    • COMPANY
    • About
    • Leadership
    • Board of Directors
    • Investors
    • Customers
    • Solutions
    • Affiliates
    • Partners
    • Careers
    • Newsroom
    • Contact Us
    • GDPR
    • US Sales Tax FAQ
    • FRESHSERVICE
    • ITSM
    • ITOM
    • Features
    • Pricing
    • Customers
    • Resources
    • Blog
    • Integrations
    • API
    • TOP FEATURES
    • ITIL
    • IT Service Desk Software
    • Incident Management
    • Asset Management
    • Problem Management
    • Change Management
    • Alert Management
    • IT Project Management
    • SaaS Management
    • Release Management
    • Service Catalog
    • CMDB
    • SOLUTIONS
    • Enteprise
    • SMB
    • IT Solutions
    • IT Operations Management
    • ESM
    • MSP
    • HR
    • Marketing
    • Finance
    • Facilities
    • Education
    • Healthcare
    • MOBILE APPS
    • Connect with us
    • SALES & SUPPORT
    • +1 (866) 832-3090
    • support@freshservice.com
    • Terms of service
    • Privacy policy

    Copyright © Freshworks Inc. All Rights Reserved.