The Service Catalog is a centralized list of IT services offered by an organization. It provides users with information on costs, availability, and...
Sat, 13 Jul, 2024 at 8:48 PM
The Service Catalog consolidates all the services that you, as an employee, are entitled to. The catalog makes it easy for you to request services by provi...
Wed, 3 Apr, 2024 at 3:04 PM
Customizing your end-user portal's UI enhances customer satisfaction. Avoid frustrating users with irrelevant options by tailoring the Service Catalog i...
Tue, 23 Apr, 2024 at 2:38 PM
Service Requests coming into your service desk will be handled differently depending on how the Admin has configured the service items in the Servic...
Wed, 3 Apr, 2024 at 3:14 PM
The Service Catalog helps you showcase the services you offer, so end users can easily request for them. You can also add service items that can be loaned t...
Thu, 4 Apr, 2024 at 3:51 PM
As companies handle several hundred service requests daily, managing them within a predetermined time window can be challenging for IT. With Service Re...
Tue, 25 Apr, 2023 at 2:38 PM
Large organizations handle numerous requests and approval processes daily, managed primarily by IT teams. From software and hardware requests to password...
Wed, 3 Apr, 2024 at 3:34 PM
This capability will be introduced by the end of August, 2024. NOTE: This capability is available for Admins with 'play god' permission, or the...
Wed, 14 Aug, 2024 at 6:58 PM