If you want to ensure that only your employees get to sign in to your help desk, you can restrict the IP addresses you expect people to sign in from. To ...
Tue, 3 Oct, 2023 at 3:36 PM
You may want to restrict access to your service desk and the support portals to users from certain domains. This way, only users from restricted domains wi...
Tue, 3 Oct, 2023 at 3:36 PM
To better serve our customers and provide them secure, fast, and reliable services, we will soon be consolidating our multiple data centers in Europe into a...
Mon, 17 Aug, 2020 at 11:44 AM
If your organization has signed up for a Suite of Freshworks' Products, which includes Freshservice, your Freshservice account will now be migrated to a...
Wed, 2 Aug, 2023 at 7:48 PM
If your organization has signed up for the Freshworks Suite of Products, which includes Freshservice, your Freshservice account can be accessed through a c...
Tue, 3 Oct, 2023 at 3:37 PM
Freshservice operates on the below 9 IPs for its WAF load balancers. 54.242.24.104 34.197.250.100 54.159.73.37 52.200.144.143 54.81.65.143 18.211.2...
Fri, 4 Jun, 2021 at 8:51 PM
Note: Only for customers on the India-pod (ap-south-1) Freshservice currently operates on the below IP addresses for its Application load balancers: ...
Wed, 29 Nov, 2023 at 12:18 PM
Freshservice currently operates on the below NAT IP addresses: Data Center Location IP Addresses US 3.231.91.165 50.19.156.114 52.54.49...
Tue, 27 Jun, 2023 at 1:22 PM
This article explains how to handle compression changes from gzip to brotli that may impact your instance. What has changed? We have made some interna...
Wed, 4 Oct, 2023 at 1:36 PM
(Note: Only for customers on the EUC-pod: eu-central-1) Freshservice currently operates on the below IP addresses for its Application load balancers: ...
Tue, 5 Dec, 2023 at 12:05 PM
