NAT IPs We need not share the NAT IPs with the customer unless there is any outgoing request from Freshservice to the customer network. A few examples are ...
Mon, 22 Jan, 2024 at 7:55 PM
Freshservice firewall is currently being migrated to a new vendor. This change will require you to allowlist a list of additional IP addresses to scale Fres...
Mon, 22 Jan, 2024 at 7:59 PM
To address security concerns, you can now restrict attachment file types in Freshservice. Here’s how you do it: Go to Admin > Service Desk Security. ...
Fri, 9 Feb, 2024 at 12:29 PM
We will deprecate the Application Load Balancer (ALB) IP addresses (IPs) for Freshservice application by 05 November 2025. This deprecation enables domain-b...
Mon, 12 May, 2025 at 7:58 PM
