Note: The Application Load Balancer (ALB) IP addresses (IPs) for Freshservice application will be deprecated by November 2025. This deprecation enables doma...
Tue, 10 Jun, 2025 at 11:59 AM
To address security concerns, you can now restrict attachment file types in Freshservice. Here’s how you do it: Go to Admin > Service Desk Security. ...
Fri, 9 Feb, 2024 at 12:29 PM
We will deprecate the Application Load Balancer (ALB) IP addresses (IPs) for Freshservice application by 05 November 2025. This deprecation enables domain-b...
Mon, 12 May, 2025 at 7:58 PM
You may want to restrict access to your service desk and the support portals to users from certain domains. This way, only users from restricted domains wil...
Fri, 1 Aug, 2025 at 12:53 PM
