Overview

Integrating Freshservice with GitHub DevOps streamlines change management and deployment workflows, facilitating seamless collaboration between development and IT service management teams, enhancing visibility, auditability, and control over deployment processes.

Benefits

  • Automated Change Creation: Automatically create changes in Freshservice from GitHub DevOps deployment events.

  • Real-time Visibility: Monitor deployment activities and statuses directly within Freshservice.

  • Improved Auditability: Maintain a clear audit trail of changes and deployments.

  • Efficient Collaboration: Enable better communication between development and IT service management teams.

  • Enhanced Control: Ensure governance standards are met during deployment processes.



Here's a quick demo of how Freshservice and GitHub work seamlessly: