Note: This article is on the new Sandbox which will be rolled out for Enterprise plan customers in batches starting early next week. For Freshservice's current Sandbox version click here. Click here to learn more about its phase-out plan.

Explore the new Sandbox, your dedicated staging ground for testing Freshservice without impacting your production instance. This documentation covers:

New Sandbox Overview: A staging instance for all your testing needs 

  • How is the new Sandbox different from your current Sandbox?
  • What is a Sandbox? Why should you use a Sandbox?
  • Where can you find Sandbox in Freshservice?


How to set up a Sandbox?


Deploy your changes


Inward Sync