Business agents - Plan and Pricing
Modified on: Tue, 29 Aug, 2023 at 1:30 PM
Note: Applicable only for accounts in which workspaces have been enabled.
A business agent belongs to non-IT/business teams like HR, Finance, Facilities, Legal, Admin, Sales, Marketing etc., and utilizes the business agent add-on license.
Business agent add-on pricing: Available on Freshservice Pro/Enterprise plans
The business agent add-on provides access to the following features:
Note: Occasional agents can only be purchased for IT agents. An IT agent belongs to the IT team and utilizes the standard Freshservice licenses like Starter/Growth/Pro/Enterprise.
Please read this article for a more granular and detailed list of capabilities accessible to Business agents.
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