Your FreshTheme primarily consists of three partial areas that define the layout of your portal: the Header, the Page, and the Footer. They can be accessed from the Layout & Pages > Portal Layouts. 


The header comprises the tabs and top navigation elements you would like to display in your help desk. You might also want to add links to any external styles and preloaded scripts here. 


The footer is where you’d put your copyright text, and include external JavaScript snippets to third-party tools. You might probably want to keep the footer at the bottom of the page. That way, even if some of your JS takes way too much time to load, it will not be holding the rest of the content on your page back. 

Page Layout:

This is the most important part of your theme; it places everything in order. It decides where the header, footer, and page contents will be placed. The page layout should ideally include the following markups:

  • {{ header }} - will be replaced by your header code

  • {{ footer }} - will be replaced by your footer code

  • {{ content_for_layout }} - will be replaced by specific Page-level Customizations
    (e.g. Portal home, Discussions home, Solutions home). 

Note: Please do not delete any code from this layout. You can add or rearrange them as per your needs.

The {{ content_for_layout }} tag is the partial that will bring corresponding information from the specific portal pages. For example, when you click on a specific Solution Article, the page layout would display the {{ header }} on top, the {{ footer }} in the bottom, and replace the {{ Content_for_layout }} area with the solution article (and all its layout and style).