Getting started Setup your support channels, end-user portal, Freshthemes, and more. IT Service Management Setup your ITIL modules and AI-powered Virtual Agent, gamify your agent experience, and more. Enterprise Service Management Setup ESM with employee onboarding, access controls, and more. IT Asset Management Discover and manage your hardware, software, SaaS applications, contracts, purchase orders, and more. IT Operations Management Manage your infrastructure with Alert management, Orchestration Center, and more. Project & Workload Management Manage all your IT business and software rollout projects in one place. Managed Service Provider Support and manage all your clients from a single platform. Platform Use Automation, Analytics, Custom objects, and Freshworks organization to unleash the power of our platform. Apps and Integrations Extend your service desk solution across all the tools you use with our Marketplace apps. Security and Policies Learn how we protect your data with GDPR, HIPAA, and other security policies. Orchestration + SaaS Management Apps Integrate with these apps to track their usage and to automate actions on them. Contact Support Freshservice Freshservice Troubleshooting Repository Freshservice Mobile Learn about Freshservice Mobile capabilities Policies and Data Protection Moderate how you authenticate users on your helpdesk, how you host your portal and control access to it.