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    Solution home Enterprise Service Management

    Document Management

    Discover all the resources around employee self-service document requests and other document management related capabilities in Freshservice

    Document Management - Use case library
    Collections of document management use cases by different business functions
    Wed, 5 Feb, 2025 at 1:25 PM
    Document generation for employee requests
    IN THIS ARTICLE Create a Document Template Create a Service Request Item and Link a Document Template Generate and Share Documents From the Agent P...
    Wed, 11 Jun, 2025 at 11:34 AM
    Embed eSignatures in documents
    TABLE OF CONTENTS Overview Configuring Digital Signatures Agent handling the Service Request Signing a document Viewing Completed Signatures Track e-...
    Mon, 9 Jun, 2025 at 3:06 PM
    How to add assets’ information in generated documents?
    [Upcoming capability]  You can automatically fetch and display asset information in generated documents using the asset information fields in document t...
    Mon, 16 Dec, 2024 at 10:50 AM
    Generating documents using Workflow Automator
    Upcoming capability (March 2025) Here is how you can set up automated document generation in Freshservice using the Workflow Automator. NOTE Plea...
    Mon, 24 Mar, 2025 at 5:21 PM
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