Note: Freddy Copilot and Freddy Insights are currently available in BETA on all the PRO and ENTERPRISE plans. They will be charged as individual add-ons wit...
Tue, 23 Jan, 2024 at 6:30 PM
IT support teams often encounter similar tickets that require repetitive solutions. Similar tickets are other tickets in the system that closely resemble th...
Thu, 9 May, 2024 at 12:41 PM
Freddy Copilot is designed to enhance agent productivity by freeing up their time for high value work. With numerous Freddy Copilot features available to us...
Thu, 21 Nov, 2024 at 6:57 PM
TABLE OF CONTENTS Where can you find it? How to use? Translate content while responding to tickets Note: This is a part of the Freddy Copilot add...
Thu, 12 Sep, 2024 at 2:26 PM
