Employee Onboarding and Offboarding

You've landed on our support article. If you are looking to learn about Employee Onboarding in Freshservice, Check out our Employee Onboarding page. E...

Onboarding new employees can be a time-consuming task for HR representatives. However, with the bulk onboard feature, HR representatives can onboard multipl...

In your organisation, there might be multiple stakeholders involved in your onboarding process. The first step in setting up your onboarding process is addi...

You would want to provide your hires with the right onboarding items based on their roles. To do so, you can bundle these items into onboarding kits. You ca...

When an onboarding request is raised, you might want to split and assign tasks between various teams. For example, if there are IT services and HR services ...

Every service desk has multiple approval workflows configured to work under various scenarios. But, you might want to configure approvals differently when i...

The process of employee onboarding contains a series of forms that require multiple stakeholders to input the relevant information for the new employee. Thi...

Personalizing user experiences boosts productivity and makes processes more efficient by getting the correct information from the right stakeholders. By cre...

Once you have configured the child tickets in your employee onboarding settings and defined which one is a predecessor and which one is a successor, you ...

Do you get frustrated when you don’t have the necessary pre-requisites to resolve an open ticket? We heard you! Support your agents with all the information...