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    Solution home Support Guide: IT Asset Management

    Discovery Probe

    Notifications for Probe user import status
    Freshservice discovery probe lets you import requesters from Active directory. It also sends appropriate notifications about the status of import to the age...
    Fri, 22 Nov, 2024 at 4:05 PM
    Uninstalling the Freshservice Probe
    In order to completely remove Freshservice Probe from your computer, go to Add/Remove programs and uninstall the Freshservice Probe. If this doesn't wo...
    Fri, 8 Sep, 2017 at 5:24 PM
    IP Range Scans - Supported input formats
    This solution is relevant for Discovery Probe version 4.0 and above. The IP Range Scan can be configured to include individual IPs, a Range or an entire...
    Wed, 31 Jul, 2019 at 6:45 PM
    Adding a custom schedule for IP Range Scans
    The IP Range Scan can be configured to include individual IPs, a ange, or an entire network.  Note: Creating custom schedules for IP Range Scans is supp...
    Tue, 9 Nov, 2021 at 11:56 AM
    About Discovery Probe Security
    Introduction Freshservice comes with a ready-to-use Discovery Probe that can scan your network or connect to your SCCM instance to identify the hardwar...
    Mon, 14 Mar, 2022 at 4:52 PM
    Software requirements for Discovery Probe
    Supported OS:   Windows 10 Windows 8 Windows 8.1 Windows 7 Windows 2008 Windows 2008 R2 Windows 2012 Windows 2012 R2 Windows 2016 Windows 2019 ...
    Tue, 7 May, 2024 at 6:52 PM
    Hardware requirements for the Discovery Probe
    Hardware requirements for devices scan: Total devices\Parameters Processor RAM Hard disk Network Bandwidth 250 or below 2 core/4 threads 2 GB 2 GB...
    Mon, 26 Sep, 2022 at 11:52 PM
    Introduction to Probe Email Alerts
    An important part of managing the Discovery Probe is to stay up-to-date with the Probe status, configuration, and schedules to ensure everything is up and r...
    Thu, 13 Oct, 2022 at 9:33 AM
    Probe Requirements to fetch Cloud Information
    Overview Freshservice Discovery Probe scans the cloud information from virtual machines (VMs), including details such as the provider and instance ID. This...
    Fri, 10 May, 2024 at 11:58 AM
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