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    Solution home Getting started with Freshservice

    Setting up Freshservice

    Freshservice Onboarding Flow
    Note: If you need more help, sign up for our complimentary product consultation program and schedule 1:1 sessions with our solution specialists. Hope yo...
    Sun, 1 Dec, 2024 at 8:33 PM
    Multi-language support for Freshservice
    This article outlines how Freshservice supports multi-language translation and provides detailed information on how translation functions across various par...
    Wed, 2 Apr, 2025 at 10:57 AM
    List of Dynamic Placeholders
    Note: You are viewing Freshservice documentation. For Freshservice for MSPs, visit the MSP Support Portal. Here's the extensive list of dynamic plac...
    Tue, 1 Jul, 2025 at 12:26 PM
    Managing Agents in Freshservice
    Note: You are viewing Freshservice documentation. For Freshservice for MSPs, visit the MSP Support Portal. Note: If you have signed up on or after 12th ...
    Tue, 1 Jul, 2025 at 1:10 PM
    Scanning and discovering assets in your network
    The Discovery Probe lets you scan and discover all the hardware and software assets in your network. In addition to identifying new items, it also runs sche...
    Mon, 6 Sep, 2021 at 5:48 PM
    Freshservice System Requirements
    Freshservice is a cloud-based service desk app that can be accessed through a web browser or as a mobile app. Here's a list of prerequisites to make sur...
    Thu, 7 Oct, 2021 at 6:39 PM
    Setting up a custom mailbox in Freshservice
    Your service desk sends and receives a ton of emails every day. And Freshservice’s email servers have you covered for all your incoming and outgoing mail. T...
    Wed, 11 Jun, 2025 at 3:03 PM
    List of Time Zones Supported in Freshservice
    The following are the timezones supported by Freshservice to import requesters from CSV files.   Value to Be Provided in Import/Export Corresponding Time Z...
    Fri, 10 Jan, 2020 at 5:11 PM
    List of Languages Supported in Freshservice
    Language Code (and value in in Import/Export) Language ar Arabic ca Catalan cs Czech cy-GB Welsh da Danish de German en English ...
    Fri, 22 Apr, 2022 at 1:51 PM
    How to access audit log in Freshservice?
    Audit log maintains a list of all changes made under the Admin section of your service desk. Use Audit log to identify the trail of changes for reference du...
    Sun, 9 Feb, 2025 at 12:44 PM
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