The Freshservice + Genesys Cloud CTI integration is designed to bridge the capabilities of Genesys' robust calling functionality with Freshservice's...
Wed, 30 Oct, 2024 at 10:01 AM
Microsoft has deprecated the Office 365 calendar app API. We have upgraded our Office 365 calendar app to use the Microsoft Graph API moving forward. As ...
Tue, 18 Jun, 2024 at 11:10 AM
The integration between Freshservice and GoTo Resolve offers agents an effective way to access and manage the requester’s desktop to troubleshoot and solve ...
Tue, 2 Jul, 2024 at 6:48 PM
The Freshservice integration with Five9 CTI App offers an all-in-one solution for efficient call management, ensuring that every customer interaction is log...
Tue, 2 Jul, 2024 at 11:01 AM
The Freshservice integration with the Amazon Connect CTI App offers an all-in-one solution for efficient call management, ensuring every employee interactio...
Mon, 16 Sep, 2024 at 7:41 PM
The integration between Freshservice and Tanium allows IT service management teams to keep track of all the assets in one place. The asset sync enables a...
Wed, 25 Sep, 2024 at 5:34 PM
Creating a Connector App with fs-connector 1. Install the fs-connector Package First, install the fs-connector package globally using npm: npm instal...
Wed, 25 Sep, 2024 at 3:24 PM
