Email Notifications

The most common activity your agents do in your service desk every day is handling the incoming requests from users. They need to be on their toes when a ne...

Managing alerts for problems, changes, and releases is an essential part of keeping your team, and requesters informed about the status of their requests. W...

You can configure Freshservice to send you email alerts and updates whenever an asset's warranty (hardware) or the license (software) is nearing expiry....

Freshservice sends email notifications to concerned agents about events like change requests and contract expiry. But there might be certain stakeholders...

If you support users across multiple regions, you can enhance their experience by customizing automated email notifications in their preferred language. ...