User Management

• Guidelines to importing requesters from CSV files

  Thu, 19 Apr, 2018 at 3:41 AM
• Create & Manage Requester Groups

  Fri, 9 Aug, 2024 at 3:05 PM
• Changing Requester Password in Freshservice

  Tue, 29 Aug, 2023 at 12:55 PM
• Adding custom fields for requester departments

  Wed, 3 Apr, 2024 at 4:01 PM
• Setting agent roles and permissions

  Fri, 21 Nov, 2025 at 1:46 PM