The following are the timezones supported by Freshservice to import requesters from CSV files.

 

Value to Be Provided in Import/Export
Corresponding Time Zone
International Date Line WestEtc/GMT+12
Midway IslandPacific/Midway
American SamoaPacific/Pago_Pago
HawaiiPacific/Honolulu
AlaskaAmerica/Juneau
Pacific Time (US & Canada)America/Los_Angeles
TijuanaAmerica/Tijuana
Mountain Time (US & Canada)America/Denver
ArizonaAmerica/Phoenix
ChihuahuaAmerica/Chihuahua
MazatlanAmerica/Mazatlan
Central Time (US & Canada)America/Chicago
SaskatchewanAmerica/Regina
GuadalajaraAmerica/Mexico_City
Mexico CityAmerica/Mexico_City
MonterreyAmerica/Monterrey
Central AmericaAmerica/Guatemala
Eastern Time (US & Canada)America/New_York
Indiana (East)America/Indiana/Indianapolis
BogotaAmerica/Bogota
LimaAmerica/Lima
QuitoAmerica/Lima
Atlantic Time (Canada)America/Halifax
CaracasAmerica/Caracas
La PazAmerica/La_Paz
SantiagoAmerica/Santiago
NewfoundlandAmerica/St_Johns
BrasiliaAmerica/Sao_Paulo
Buenos AiresAmerica/Argentina/Buenos_Aires
MontevideoAmerica/Montevideo
GeorgetownAmerica/Guyana
GreenlandAmerica/Godthab
Mid-AtlanticAtlantic/South_Georgia
AzoresAtlantic/Azores
Cape Verde Is.Atlantic/Cape_Verde
DublinEurope/Dublin
EdinburghEurope/London
LisbonEurope/Lisbon
LondonEurope/London
CasablancaAfrica/Casablanca
MonroviaAfrica/Monrovia
UTCEtc/UTC
BelgradeEurope/Belgrade
BratislavaEurope/Bratislava
BudapestEurope/Budapest
LjubljanaEurope/Ljubljana
PragueEurope/Prague
SarajevoEurope/Sarajevo
SkopjeEurope/Skopje
WarsawEurope/Warsaw
ZagrebEurope/Zagreb
BrusselsEurope/Brussels
CopenhagenEurope/Copenhagen
MadridEurope/Madrid
ParisEurope/Paris
AmsterdamEurope/Amsterdam
BerlinEurope/Berlin
BernEurope/Zurich
RomeEurope/Rome
StockholmEurope/Stockholm
ViennaEurope/Vienna
West Central AfricaAfrica/Algiers
BucharestEurope/Bucharest
CairoAfrica/Cairo
HelsinkiEurope/Helsinki
KyivEurope/Kiev
RigaEurope/Riga
SofiaEurope/Sofia
TallinnEurope/Tallinn
VilniusEurope/Vilnius
AthensEurope/Athens
IstanbulEurope/Istanbul
MinskEurope/Minsk
JerusalemAsia/Jerusalem
HarareAfrica/Harare
PretoriaAfrica/Johannesburg
KaliningradEurope/Kaliningrad
MoscowEurope/Moscow
St. PetersburgEurope/Moscow
VolgogradEurope/Volgograd
SamaraEurope/Samara
KuwaitAsia/Kuwait
RiyadhAsia/Riyadh
NairobiAfrica/Nairobi
BaghdadAsia/Baghdad
TehranAsia/Tehran
Abu DhabiAsia/Muscat
MuscatAsia/Muscat
BakuAsia/Baku
TbilisiAsia/Tbilisi
YerevanAsia/Yerevan
KabulAsia/Kabul
EkaterinburgAsia/Yekaterinburg
IslamabadAsia/Karachi
KarachiAsia/Karachi
TashkentAsia/Tashkent
ChennaiAsia/Kolkata
KolkataAsia/Kolkata
MumbaiAsia/Kolkata
New DelhiAsia/Kolkata
KathmanduAsia/Kathmandu
AstanaAsia/Dhaka
DhakaAsia/Dhaka
Sri JayawardenepuraAsia/Colombo
AlmatyAsia/Almaty
NovosibirskAsia/Novosibirsk
RangoonAsia/Rangoon
BangkokAsia/Bangkok
HanoiAsia/Bangkok
JakartaAsia/Jakarta
KrasnoyarskAsia/Krasnoyarsk
BeijingAsia/Shanghai
ChongqingAsia/Chongqing
Hong KongAsia/Hong_Kong
UrumqiAsia/Urumqi
Kuala LumpurAsia/Kuala_Lumpur
SingaporeAsia/Singapore
TaipeiAsia/Taipei
PerthAustralia/Perth
IrkutskAsia/Irkutsk
UlaanbaatarAsia/Ulaanbaatar
SeoulAsia/Seoul
OsakaAsia/Tokyo
SapporoAsia/Tokyo
TokyoAsia/Tokyo
YakutskAsia/Yakutsk
DarwinAustralia/Darwin
AdelaideAustralia/Adelaide
CanberraAustralia/Melbourne
MelbourneAustralia/Melbourne
SydneyAustralia/Sydney
BrisbaneAustralia/Brisbane
HobartAustralia/Hobart
VladivostokAsia/Vladivostok
GuamPacific/Guam
Port MoresbyPacific/Port_Moresby
MagadanAsia/Magadan
SrednekolymskAsia/Srednekolymsk
Solomon Is.Pacific/Guadalcanal
New CaledoniaPacific/Noumea
FijiPacific/Fiji
KamchatkaAsia/Kamchatka
Marshall Is.Pacific/Majuro
AucklandPacific/Auckland
WellingtonPacific/Auckland
Nuku'alofaPacific/Tongatapu
Tokelau Is.Pacific/Fakaofo
Chatham Is.Pacific/Chatham
SamoaPacific/Apia